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How-to
Host

When a neighbor reports an issue

It’s important to keep in touch, so we encourage Hosts and their neighbors to communicate directly to resolve any issues that might come up during a stay. Here are a few pointers to help you avoid potential disagreements with a neighbor:

  • Before the reservation begins, confirm with your guests that they’ve read and agreed to your house rules
  • In your house rules, select No for Parties or Events
  • Update your listing description to clearly prohibit parties and events
  • Set a maximum number of guests for your space
  • Inform guests of appropriate parking locations
  • Print out your house rules and any building rules and display them at your place
  • Let neighbors know when guests will be there

For more information, check out our Being a good neighbor Policy.

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